Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Response Guarantee

  • Each ticket that you post to the tech help and support team will be attended to in about one hour. All normal queries are going to be resolved straight away. Yet, if the assistance request you have sent us calls for help from a certified technician, we will address the ticket to him and will inform you about the hold–off.

  • Top quality support service

  • Top–quality Technical Help Service

  • We’ll be on line for you around the clock to deliver guidance and tech support and also to help you with any difficulty that you could run into while dealing with your virtual server. We’re able to aid you with all installed in advance apps, such as your Operating System, server admin panel (with regards to the VPS type) and the Online Control Panel produced solely by us.

  • Intuitive help center

  • An Educational Help Section

  • In the Online Control Panel that is offered free of charge with your virtual server, you will find a useful Help zone, consisting of all that you should have knowledge of when organizing your internet sites and software packages. We have incorporated a wide range of how–to articles and reviews and video courses that show the basic web site maintenance tasks in an easy–to–understand form.