Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is taught to quickly address all Linux website hosting clients’ problems and advise demands. Via our ticketing system, you’ll be able to fill in your inquiry and a support staff fellow member is going to get back to you in less than max 60 minutes. In fact, practice shows that the usual resolution period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of employees will be on–line for you 24x7x365 to answer to all of your problems and to correct any matter you might have. You can easily open a help support ticket from your Online Control Panel or send us an email any time. Additionally, on business days, you’re able to phone us or make use of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives a substantial know–how base that is built–into all sections. In each part, you’ll find a Help press button that will load for you a selection of step–by–step guides on how to work with a particular element or complete a specific action. Also, we have crafted short training online videos that allows you to get a better idea of the Control Panel’s interface.