Even though the web hosting service provided by the different companies is de facto identical, each provider has got a personalized platform with its own modifications and different ways to execute particular things. That is why, an immense knowledge base would be rather useful both for people with zero past experience and for technically competent users who will eventually find out how certain procedures are executed, but will waste precious time in the process. The objective of such a knowledge base is to make the service fast and simple to use, sparing users loads of time and efforts. The end result is more pleased clients, as they can effortlessly find the info they need, and substantially less work for the tech support team members, because typically the vast majority of the questions and issues that customers have got are already included in the knowledge base. In case the articles are professionally written and encompass more things, you will be able to learn more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting packages include an extensive knowledge base where you can find info about all the difficulties that you might possibly encounter and their solutions. You can acquaint yourself with how to set up and administer an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your mail client are correct, but yet you are unable to send emails, for example. We have done our very best to be as thorough as possible and to encompass all possible options in order to help you save time and efforts and to present you with different solutions for every issue. The knowledge base includes educative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, whilst if you’d like to browse through the complete collection of articles, you should go to the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers come with a comprehensive article repository where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve created it on the basis of the feedback that we’ve obtained from our clients through the years and, hence, our articles encompass specific problems that you may bump into and include the most effective way to recover them, for instance receiving an HTTP 500 error message or being unable to send email messages from your desktop computer even though you have the right outgoing mail server settings. The articles are available in each single Control Panel section and you can browse them whenever you need. They can help you improve your knowledge not only about our services, but also about the hosting field in general, as they offer in-depth guidelines and general info such as what cron jobs or file permissions are.